Solution for the city · Tashkent
Telegram bot in Tashkent
A Telegram bot for business starts at $1,000 and launches in 2–4 weeks. A bot with catalogue and payments runs $1,500–2,500; an AI agent trained on your company knowledge and wired into CRM runs $1,500–3,500.
Market context
25–27 млн
Source: отраслевые оценки, 2025
Telegram in Uzbekistan reaches 25–27 million people — over 70% of all internet users — and the country ranks second worldwide by number of active channels. So a bot works where the customer already is: no separate app to install, no sign-up.
What it changes for you
In Tashkent Telegram is a working sales channel, not just a messenger: conversations, orders and payments all happen there. A bot takes repetitive questions and order handling off your managers and hands complex cases to a human with the details already collected.
What is included
- Dialogue scenarios built around business tasks
- Catalogue, cart and payment inside Telegram
- AI answers grounded in your materials and policies
- Enquiries delivered to CRM or a manager chat
- Admin panel: broadcasts, statistics, editable answers
How the work runs
- 01
Scenarios
Frequent requests and the path to an order are mapped.
- 02
Building the bot
Menu, catalogue, forms and notifications implemented.
- 03
Integrations
Payments, CRM and the knowledge base for AI answers connected.
- 04
Launch
Tested on real conversations, admin panel handed over.
Frequent questions
Will a bot replace a manager?
No, and we do not aim for that. The bot handles standard questions, the catalogue, checkout and payment — what repeats dozens of times a day. Non-standard cases go to a manager along with the conversation history, so the person does not start from scratch.
What happens to the bot if Telegram gets blocked?
The bot logic — scenarios, product base, order handling — lives on our side, and Telegram is only the delivery channel. So the same scenario can be attached to a website, WhatsApp or a web widget without a rewrite. We design it from the start so the channel can be swapped rather than the system rebuilt.