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Solution for the city · Samarkand

Telegram bot in Samarkand

A Telegram bot for business starts at $1,000 and launches in 2–4 weeks. A bot with catalogue and payments runs $1,500–2,500; an AI agent trained on your company knowledge and wired into CRM runs $1,500–3,500.

Shah-i-Zinda necropolis in Samarkand
Shah-i-Zinda necropolis in Samarkand.Photo: Bgag · CC0 · Wikimedia Commons

Market context

более 70%

Source: отраслевые оценки, 2025

Over 70% of internet users in Uzbekistan use Telegram — the main messaging channel for local clients and for many tourists. A bot answers there in three languages around the clock, which matters more than it seems for seasonal business: enquiries peak in the evenings and at weekends.

What it changes for you

For tourism and service businesses in Samarkand a bot absorbs the stream of identical questions: schedules, prices, availability, booking. It answers around the clock in the right language and passes the enquiry with details to a manager.

What is included

  • Dialogue scenarios built around business tasks
  • Catalogue, cart and payment inside Telegram
  • AI answers grounded in your materials and policies
  • Enquiries delivered to CRM or a manager chat
  • Admin panel: broadcasts, statistics, editable answers

How the work runs

  1. 01

    Scenarios

    Frequent requests and the path to an order are mapped.

  2. 02

    Building the bot

    Menu, catalogue, forms and notifications implemented.

  3. 03

    Integrations

    Payments, CRM and the knowledge base for AI answers connected.

  4. 04

    Launch

    Tested on real conversations, admin panel handed over.

Frequent questions

Can the bot answer in different languages?

Yes, that is a normal scenario for Samarkand: the bot detects the language and answers in Russian, Uzbek or English. Answers are grounded in your own materials — schedules, prices, rules — so they do not contradict what your managers say.

What if the bot does not understand a question?

It does not invent an answer — that is the main rule we build in. If a question falls outside the materials, the bot says so honestly and hands the conversation to a manager along with the full history. A made-up answer about availability or price costs more than a pause until a human replies.